Purchase & Refund Policy
Spiritbound does not currently offer a public live-money checkout. Sandbox transactions are tests and do not create a real charge.
Spiritbound Expanded
The planned web purchase is a one-time account upgrade providing presentation features, a six-hour bank cap and protected Cloud Save. It does not sell combat power. The final price, currency and any applicable taxes will be shown at checkout before payment.
Merchant of Record
When enabled, Paddle will act as Merchant of Record for web purchases. Paddle will process payment details and issue the transaction receipt; Spiritbound receives the verified transaction state required to grant or remove the entitlement.
Refund requests
Contact Spiritbound Support with the account identifier and Paddle transaction or receipt reference. Do not send full card details. Requests will be acknowledged within five Australian business days. Approval and timing may depend on Paddle and the payment method.
Effect of a refund
A verified full refund, reversal or chargeback removes the purchase-derived Expanded entitlement. Additional character data remains preserved but locked while Expanded is unavailable. Local gameplay progress is not deleted merely because an entitlement changes.