Help from beyond the veil

Spiritbound Support

For account, purchase, Cloud Save, privacy or safety help, include enough detail to identify the issue without sending secrets.

Spiritbound is operated by Dylan Scott in Queensland, Australia. Email: hello@spiritboundrpg.com Target acknowledgement: Within five Australian business days Post: PO Box 188, Narangba QLD 4504, Australia

What support can help with

Account access or Google account linking.
Local save import/export and eligible Cloud Save issues.
Profiles, Friend Codes, friends, leaderboards and Hall publishing.
Bugs, safety, privacy, entitlement or purchase questions.

What to include

Your character display name and Friend Code, if available.
A short description of what happened and when.
For purchases, the Paddle receipt or transaction reference. Never send full card details.
For Cloud Save, the device, browser, approximate time and exact message shown.

Protect your account

Never send passwords, Google credentials, recovery codes, complete payment-card details or exported save files unless Support specifically provides a secure and necessary method.

Self-service options

Cloud Save revisions and recovery choices are available in game for eligible linked accounts. Online Account deletion is available in Social → Profile and Privacy. See the account-deletion guide before proceeding.

Email Spiritbound Support hello@spiritboundrpg.com We aim to acknowledge messages within five Australian business days. Resolution times vary depending on the issue.